HOW WE USE YOUR INFORMATION We use personal information collected on the Site for the specific purpose for which it was volunteered (for example, to purchase a product); to improve the content; appearance and utility of the Site, to understand your needs and preferences; to manage our business, administer accounts and collect and process payments; to detect and protect us against fraud or other illegal activities; and as permitted by, and to comply with, any legal or regulatory requirements. We also use the information we collect from you to send you marketing communications (including mails and e-mails) relating to our brands, services, events, news and promotional offers, and to conduct market research to improve the services we offer to you.
PERSONALIZED ADVERTISING We provide you with advertising about our brands, products and services tailored to your personal interests, using information we collected on the Site, our apps. and from third-party websites, about your online activities. Such information is collected via automated means, including via the use of third-party cookies. This is why you may see some of our advertising on third-party ad networks we work with. You may opt out of this personalized advertising by writing to ClientCare@JohnHardy.com
CHILDREN'S PRIVACY We are concerned about the safety of children when they use the Internet. Our Site is not directed to children under the age of thirteen, and we will never request or knowingly collect personally identifiable information online from any person under the age of thirteen without verifiable parental consent. If we become aware that a customer is under the age of thirteen and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our file.
SECURITY Protecting your personal information is a priority for us. We use certain security measures to protect the personal information you submit to the Site. For example, we use Secure Sockets Layer (SSL) technology, an encryption tool, to protect the security of your online order information. We also use firewall technology, password controls and other technological and procedural safeguards in maintaining the Site. Although we have implemented the above security measures for the Site you should be aware that 100% security is not possible.
Have a Question?
You may contact customer service
in the US Monday - Friday from
9:00AM to 5:00PM EST toll-free
by calling +1-888-838-3022.
You can also send us a message
and we will get back to you
within 2 business days.